Single services are one-off services with specific scopes and a corresponding flat fee.
In order to perform these services, you must be over 18 (or at least a person of 18 years of age is present for the duration of this service), and you have the computer/device and ISP passwords handy, as these may be required during the course of the service.
We recommend that you backup your data before the service commences, and while we don’t anticipate any problems, tech2 cannot be held liable for any data loss.
Our ‘No Fix No Fee’ policy means that if we cannot provide you with a solution to your problem, we will not charge you for our services. In some cases, the solution may be an upgrade or replacement of your software or hardware or that an onsite service is required. If we suggest that solution and you choose not to proceed, we do still charge for our assessment. We do not provide in-home services.
We warrant our phone services for 5 days. If you are not satisfied with your service, please call us for assistance.
‘No Fix No Fee’ and warranties do not apply to our Tutorial and Quick fix services.